Improving Sales Orders Creation Experience with NetSuite Customer Center

  • Bundles
  • Mar 09, 2023
  • consulesolution

In today’s fast-paced digital environment, customers expect an easy and seamless shopping experience. However, for businesses using NetSuite as their ERP system, receiving sales orders directly in NetSuite can sometimes be challenging and time-consuming if they don’t have SuiteCommerce. That’s why we’ve created a tool that will allow customers to view product images while creating sales orders at the header level in the customer center providing a simple and efficient way for businesses to enhance their customer’s shopping experience and streamline their sales process.

Benefits of our Tool:

  1. Improved Accuracy: By allowing customers to view a thumbnail image of the product they are ordering, along with other relevant details such as the product name, quantity, and price, our tool can significantly improve the accuracy of the sales order and reduce the number of returns and exchanges, resulting in increased customer satisfaction and an improved bottom line.
  2. Simple Interface: Our tool is beneficial for businesses that do not use SuiteCommerce but want their customers to create orders directly in NetSuite’s customer center. By offering a simple and intuitive interface, customers can easily create orders without the need for additional training or technical knowledge.
  3. Customization: Our tool is customizable, allowing businesses to tailor the tool to their unique business needs. For example, businesses can choose to display specific product images, pricing tiers, or product descriptions. This level of customization ensures that the tool is always relevant to specific business needs.

How our Tool Helps Businesses:

  1. Enhanced Shopping Experience: By streamlining the sales process and reducing errors, our tool helps businesses provide an enhanced shopping experience to their customers, even if they don’t have SuiteCommerce. This can lead to increased customer loyalty and retention.
  2. Streamlined Sales Process: Our tool helps businesses streamline their sales process, allowing customers to quickly and easily create orders. This can help businesses improve their order fulfillment times and overall customer satisfaction.
  3. Increased Sales: By providing an easy-to-use interface and a more accurate sales order process, businesses may see an increase in sales and repeat business.

Our tool is a game-changer for businesses looking to enhance their customer’s shopping experience and streamline their sales process, even if they don’t have SuiteCommerce. With its customizable features and ease of use on the customer center of NetSuite, it is a valuable tool for any business looking to improve its sales and customer satisfaction. By providing a more accurate sales order process, businesses can increase customer loyalty, reduce returns and exchanges, and ultimately increase their bottom line. If you’re interested in implementing this tool in your NetSuite account, contact us today, and we’ll help you get started.


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